TIPS FOR A SUCCESSFUL SPA EXPERIENCE:
Your trip to La Palmera Spa should be a relaxing, rejuvenating experience. The suggestions below will ensure that you get the most out of you visit to us. However, please call if you are unsure of anything.
Reserving Your Appointment
We ask that you reschedule as far in advance as possible to ensure getting the particular time ,day, and service provider that you would like. Appointments are to be reserved with a credit card. If you will be attending the spa and using anything other than a card, cash or check please let our Guest Services aware so they can let you know of any policies that may affect its use.
Guests are asked to arrive 15-20 minutes prior to your scheduled appointment time. First time guests are asked to fill out a questionnaire in order to provide the best service for you.
In order for you and all of our other spa guests to enjoy a relaxing spa experience we ask that all cell phones be silenced and not used during your spa time with us. Emergency calls will be taken at our front desk and referred immediately if necessary.
If you must cancel your appointment, a 24 hour cancellation notice is required. Cancellations without sufficient notice will be charged full service prices and charged to your credit card or subtracted from your gift card.
Please mention any medical conditions or concerns you may have when booking your appointment . Certain spa treatments may not be advisable.
Spread the Word
If your visit to La Palmera Spa was all that you expected and more , please consider telling others. If your visit was less than expected, please tell us.
We have the right to refuse services to anyone. There are no refunds. All sales are final.
GIFTCARDS:May not be returned for exchange of cash. May not be sold to another party . Gift Cards are only redeemable to by the person who it is written to or purchased by.